"Action needed"

I was a patient at St Charles where I was bullied by staff and called names such as nutjob, before being misdiognosed and given the wrong medication and discharged. After being wrongly discharged I attempted suicide and owe my life to professional mental health care providers who were private - not everyone can afford private treatment.

Story from NHS Choices

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Response from St Charles Hospital

What you have described here sounds awful for you and I am very sorry for that. We would like to know more about this incident. Would you please talk to our PALS Team about this incident; I'd really like to know what we need to know and what we can work on for the future care of others? Please contact PALS either by email- pals.cnwl@nhs.net or call- 020 3214 5773

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful