"Great care and attention on ward 12"

About: Wishaw General Hospital / Trauma & orthopaedics

(as a relative),

My mum was a patient in ward 12 for a number of weeks. Although it is obvious to see that all the staff are extrely busy sometimes rushed off their feet it was great to see the nursing staff treating my mum with kindness and at cheery attitude at all times.

As a family we were welcomed to visit anytime due to some work commitments and were regularly updated on mums progress and were fully aware of plans for her discharge.

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Response from Janice Miles, Senior Nurse, Older People Services & Outpatient Services, University Hospital Wishaw, NHS Lanarkshire

picture of Janice Miles

Thank you for taking the time to post your opinion.

I will pass your complimentary comments on to the ward 12 team who will be delighted to acknowledge that their excellent communication, kindness and cheery attitude had such a positive impact for your mum, yourself and your family.

I wish your mum continued good health.



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