"If all the ambulance people were like these two it would be fantastic"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

Thank you to the two ambulance people who came to see my daughter on Saturday when she had a fit and passed out. They came within seconds of us calling them, there was a lady driver and gentleman paramedic who looked after my wife and I as well as taking care of our daughter. It was a distressing time for us, they really cared for us all.

If all the ambulance people were like these two it would be fantastic. Thank you.

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Crafty228

Thank you for taking the time to share your experience. I hope your daughter is recovering well.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

We would like to pass your kind comments onto the ambulance crew who came out to care for your daughter. May I ask you to contact my colleague Mike Smale via either plaudits@swast.nhs.uk or 01392 453831 at your convenience and he can take some information from you to help us identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.


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