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could not fault

Story from nhs.uk

"could not fault"

About: Royal Blackburn Hospital

I had the unfortunate experience of having 3 operations before i was 22..... all i can say is that this hospital, and all the 3 wards i was on were second to none. They couldn't do enough for me, and so professional too. The surgeons, nurses and also HCA's were an absolute credit to the ELHT. Thank you for everything and for also making my quality of life so much better now.

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Responses

Response from Royal Blackburn Hospital 9 years ago
Royal Blackburn Hospital

Submitted on 31/03/2015 at 16:16
Published on nhs.uk on 02/04/2015 at 01:01

Dear Georgina Many thanks for your feedback on your experience of our Gastro and Liver service at Royal Blackburn Hospital, and thank-you for taking the time to do so. I would love to be able to make sure your appreciation is passed onto the teams concerned so would really appreciate if you could get in touch on the number/ email below to let me know which wards you were on? I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk. Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes on your continued recovery Wendy Stobbs, Senior Patient Experience Facilitator

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