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"Thank god the Nurses know best"

About: Royal Preston Hospital

After a long day in the Hospital starting at 6am in A&E (Who were great - bless) my day’s journey ended when they found me a bed on ward 12: and I mean they found me a bed. (Thank you for that, I could hear your constant phone calls) Ward 12 took me in at 17:00 Surgery at about 8 ish – recovery well after 9 from being fully under, then I was told to go home. This decision was over turned by the nurses who looked after me so well over night as they monitored me and picked up on a high temp, which they were all over straight away. Thank you to all the staff on ward 12 and to all the Doctors

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 9 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust
Submitted on 27/03/2015 at 17:16
Published on Care Opinion at 17:39


Thank you for taking the time to tell us of your experience. It's extremely pleasing to hear that you had such a positive experience despite the ward obviously being very busy at the time. Please be assured that your kind feedback has been shared with the staff concerned.

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