"Cancer of the pancreas"

About: Queen Elizabeth Hospital (Birmingham)

Given the nature of this cancer I am very upset that my partner has got to wait until the 22nd of June to have surgery. 3 months wait for this hopefully life saving operation can only cause distress to her plus allow the tumour to grow making success even harder. Surely the situation needs addressing asap.

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Response from Queen Elizabeth Hospital

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our ongoing commitment to improving patient experience. We are very sorry that your partner’s scheduled operation date is much later than expected. We understand that you may have already made contact with us via PALS and that we are already looking into your concerns. If this is not the case, please make contact at your earliest convenience so that we can do our best to help where possible. PALS can be contacted by phone 0121 371 3280, by email PALS@uhb.nhs.uk, via the hospital website http://www.uhb.nhs.uk/pals-form.htm or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

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