"stayed 2 nights"

I had my Achilles tendon repaired ,I cannot praise the staff enough they were everything a hospital should be and more ,kind ,caring,understanding ,nothing was to much trouble for any of the staff ,a traumatic experience was made into a pleasent one,the only negative I had was before being put on a ward I was sat waiting in the reception area from 11.00am until 4.30 pm in a operating gown by myself ,but once on the ward I had a excellent experience and for that I thank you ,highly recomend

Story from NHS Choices

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Response from Orpington Hospital

Thank you for your feedback about your recent inpatient stay and that the care and environment was of ahigh standard. I will however pass oin the feedback about the length of time you had to wait in a gown alone which sounds though it could and should be avoidable. Thank you again.

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