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Breast Unit - Fantastic service

Story from nhs.uk

"Breast Unit - Fantastic service"

About: Wycombe Hospital

What a fantastic service. I received a non-urgent appointment on the day I was referred. The appointment was for a week later. Good information on website. All staff were calm, polite, reassuring and explained everything. Two lots of tests followed by an consultation with Consultant. apologies were made for running late but no significant delays. Two members of staff particularly stood out. I couldnt have asked for more. Thankyou

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 8 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 24/06/2015 at 17:34
Published on Care Opinion at 21:00

Dear responder

Thank you for your kind words of encouragement. Every month in 2014/15 we receive over 2000 compliments from individuals like yourself and where possible we pass all compliments onto the relevant staff as we know your comments contribute to encouraging our staff to continue to provide a great level of care.

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