"Worried for my father"

About: King's College Hospital (Denmark Hill) / General medicine

(as a relative),

My father was admitted to Darent from Kings College Hospital after having surgery and treatment for endocarditis. He has suffered a couple of strokes before and during surgery and hasn't been out of bed for over 8 weeks. He is unable to eat or drink so has been fed by tube since his surgery 6 weeks ago.

My mother visited him to find him in a room with the door closed. His feeding tube still hasn't been replaced which means he has been without food or water for over 24 hours. My mother has asked numerous times for this and is still waiting. The bed guards at side of bed have been left down even though she has requested for them to be raised as he is delusional and tries to get out of bed constantly so will fall if not watched.

She has also requested the same air mattress that he was on in kings which helps stop bed sores for patients in bed long-term and the doctor replied by asking if she was an expert. When he soiled himself the nurse asked my mother if she wanted to clean him. He has had blood in the phlegm suctioned from his chest earlier and we asked for the doctor to be notified as this hasn't happened until recently.

The nurse said she needed to give pills out so would do it after she finished. No doctor has been to see him yet. I do understand that all his notes may not be available yet as he was moved last night but the level of care we have seen so far is nothing like the excellent care he has received at kings. I am extremely worried for him and his recovery from what I have seen so far.

I understand the staff are busy with all patients but there doesn't seem to be any awareness for the needs of a patient who has suffered strokes and is unable to do anything for himself. Luckily my family will be there during all visiting hours to help with his care.

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Response from Cathy Varley, PALS Manager, King's College Hospital NHS Foundation Trust

I am extremely concerned to read of your concerns. Please could you or your mother contact us in Patient Advice and Liaison so we can assist in seeking to resolve the concerns you raise. Our email contact is kch-tr.pals@nhs.net or our phone number is 0203 299 3601.

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