"The kindness of the volunteers at QE is outstanding"
About: Queen Elizabeth Hospital / Trauma & orthopaedics Queen Elizabeth Hospital Trauma & orthopaedics Birmingham B15 2TH
Posted by Addie (as ),
Mum broke her wrist and at 93 with alzheimers and not being very energetic (! ) she is not easy to take to Outpatients.
My husband took her in the car and was immediately helped by the buggy driver who took charge of her while my husband parked. When My husband returned from the car park, mum was happily settled in the waiting area and ready for her appointment.
The kindness of the volunteers at QE is outstanding... surpassed only by the staff. Every nurse and doctor Mum saw treated her with humour and kindness, and the plastering team were gentleness itself.
Thank you. It makes a difference and is appreciated.