"4 1/2 hour wait in A&E"

About: Queen Elizabeth Hospital (Gateshead)

new system in place of the old walk in center.. absolute waste of time and money.. had a 4 1/2 hour wait to be seen in A&E for a consultation that took 10 mins.. old way was faster

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Story from NHS Choices

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Response from Queen Elizabeth Hospital

We would like to offer our apologies for your wait as this does not reflect the high standards we strive for here at the QE. We take feedback of this nature extremely seriously and we are currently reviewing our processes to speed up the waiting time for treatment. This will aim to prevent this happening in the future.

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