"Stroke Nov 2014 Ward 41,42"

About: University Hospital (Coventry)

After suffering a stroke at work I was taken to walsgrave on the 20 Nov, although I live in leicestershire, admission and treatment was conducted as soon as I arrived, in a good orderly manner and later in the day taken to ward 42, and remained there for nearly 4 weeks recovering, this was my first time into any hospital, the service from the staff was excellent, they were polite, helpful and jovial they also respected my privacy when required to do so they kept me inform of any test or treatment that i required, with many visit from both normal staff and trainees/students I felt that i could not of had better treatment anywhere else, even the hospital food was of good quality I would have no problem recommending or returning to this hospital should I need to,and wish to thank all the staff involved in my treatment and recovery. The only slight problem was the inability for the NHS system to automatically present my documentation/ condition details across the Warwickshire - Leicester shire border on discharge as my GP is Leicester shire But that is a system fault not a staff issue MZH

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Response from University Hospital (Coventry)

Thank you for providing feedback on your recent experience of Ward 41 and 42 at University Hospital, Coventry in November 2014. I am delighted to hear that you are happy with the care you received while in our hospital. Your comments about our polite and helpful staff are very pleasing to read and I will pass them on to the Ward Manager so they can be shared with the staff on the ward. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful