"ignored to give medicine"

About: Hull Royal Infirmary

Hello. I had a very bad experience during my hospital admission. Actually I was admitted for perianal infection and painful bottom. I was in pain and feeling sick. From 20 PM till now morning 8 am, I asked anti sickness and painkiller. I was ignored and left without treatment. Also I am known to have asthma allergy and depression / anxiety. I told the nurse I need my usual medicine if I dont have I experience withdraw symptoms. I was not given any medication. I have been suffering with severe pain, twitching' itching all night, chest tightness, nausea and withdraw symp from sertraline. I m still short of breath no one is giving me any medicine. I called for help 7 times. Evrytime I was told "I understand you are in trouble but doctor hasn't singed the drug card". I waited for my med for 12 hours and still waiting.....

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Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience and Engagement Department Hull and East Yorkshire Hospitals NHS Trust.

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