"Excellent from a&e right through to the..."

I broke my thumb a few weeks ago. I didnt really want to attend A&E because I thought I would be waiting for hours. I left it a few days but it was clear I needed to go. The staff in A&E were all fantastic, friendly and helpful. I was in and out very quickly. I was referred to the fracture clinic which again was very efficient and ran on time. I had to attend a further occasion and finally was told my thumb needed operating on. This was arrenged efficiently and speediliy. Upon my visit to ADSU the ward was very clean and all staff I came into contact with were efficient, friendly and respectful. My follow up with the Physio therapy dept were again excempliary. And the staff again were a credit to the RBH. Beleive me I am very critical when I need to be but this experience needs to highlighted as most people only critisise and are shy to praise.I feel that a good pat on the back is necessary. NHS staff have a lot to contend with with ever decreasing budgets and increased demands. Thank You