"Radiotherapy dept - unhelpful"

About: Mount Vernon Hospital

Due to have radiotherapy at this hospital, was left a message last week that no transport available and no reason given. Having six hour round trip on public transport this is not the greatest of news. The fact they left this message with my husband without them being given permission to speak to a third party is not good either. Exceptionally poor service. Even before this i had left messages for call backs and never received one.

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Response from Mount Vernon Hospital

Thank you for your feedback and we would like to apologise for transport not being available for your appointment. We would like to look into this matter in more detail, please contact our transport office on 01923 844112.

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