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Well organised, excellent staff

Story from nhs.uk

"Well organised, excellent staff"

About: Hexham General Hospital

We are currently attending the Hathor Unit for fertility treatment and I've had to be admitted to the Day Centre for a procedure. The staff in both of these departments are an absolute credit the hospital, at no point are we made to feel like we are a nuisance. I can call at any time with a query and the staff are happy to either answer my question there and then or call me back with an answer. Without a doubt, I will always recommend this hospital. There is always plenty of parking no matter what time you attend and this in itself reduces stress.

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Responses

Response from Hexham General Hospital 9 years ago
Hexham General Hospital

Submitted on 14/03/2015 at 18:27
Published on nhs.uk on 15/03/2015 at 00:00

Dear Sir / Madam, Thank you so much for sharing this with us. I am delighted to hear that you and your partner have received all the support you have needed from the team within the Hathor Unit. Your endorsement of both the service and our kind, professional staff means a great deal to us. Thank you for giving us the opportunity to go back and thank the team for all they are getting right. I am sure your kind words will make their day. Wishing you all the luck in the world in your desire to extend your family, Annie

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