"Very unsupportive and rude"

About: Parklands Hospital

The staff are very unsupportive and speak to you in a rude manor and when you ask to speak to a staff member they take along time to come and see you and sometimes don't bother at all and then when you put your point across to them and tell them how you feel and what you think about the lack of support and care and raise your voice abut then your the one in the wrong and Parklands is just run very badly and the staff and doctors on H2 need to listen more and be more supportive and not just make there own decision on a patient.

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Story from NHS Choices

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Response from Parklands Hospital

Thank you for posting your comments on NHS Choices concerning Parklands Hospital. I am sorry you feel you are not being given enough support at the moment and the team are not responding to your requests to speak with them in a timely way. If you would like the Complaints and PALS team to help by linking up with the service on your behalf, please contact us on 02380 874065 and we will arrange this for you. Kind regards, Julie White, Complaints and PALS Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful