"Bad from start to finish"

Sept 2014 was referred to the clinic by G.P December I had to phone and ask why I hadn't heard from them was told I wasn't on a waiting list. Had the mole removed early January. my Doctor still hasn't had results now into March and after many inquiries, I've received a follow up appiontment,It's been impossible to actually speak to anyone,although after the patient PALS made inquires for me I was phoned and told the mole was not cancerious,. Six months so far to get a diagnosis.thankfully it wasn't a serious problem. A simple phone call to let me know the outcome would have saved me and your department a lot of hassle. Valerie Hollowbread.