"excellent staff and treatment! Very grateful and..."

About: Stepping Hill Hospital

I am extremely grateful to the staff at stepping hill A+E department who I met today on the afternoon shift including the stroke consultant, staff nurse, the Hca, CT scan assistant, the porter and the triage nurse. All of the staff above were polite, they introduced themselves, they explained what was happening throughout, they were thorough and I think it is needed to say they made my short hospital visit a pleasant one! I was treated with dignity and respect and they reassured me through all my examinations and tests. The staff should all be congratulated on their work as it is not done often enough! Please thank the staff again for me and acknowledge this comment as part of the patient experience data you gather. Thank you. Gemma R.

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Response from Stepping Hill Hospital

Thank you for your feedback. I am pleased to read your positive comments and will make sure that all the staff involved in your care are aware of your feedback. Kieren Done Complaints and Customer Service Team Manager

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