"No one ever answers the phone!"

About: St George's Hospital (Tooting) (London)

It is impossible to get through to make your colposcopy appointment and the contact on the letter is wrong. Even the hospital operator doesn't answer. Very frustrating

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Story from NHS Choices

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Response from St George's Hospital (Tooting)

I am sorry to read of your experience and dissatisfaction with the communication you have received and would encourage you to contact the PALS department at St. George’s Hospital if you have not already done so. You can talk to the Patient Advice and Liaison Service about your experience and further investigation can take place, pals@stgeorges.nhs.uk or on 020 8725 2453. If you get an answer machine please leave a message with a contact telephone number for the service to ring you back.

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