About: Bedford Hospital South Wing

My 12 year old daughter had hurt her foot and it was getting worse so I knew we would need to have it x-rayed. We waited very minimal time and all of the staff from reception, to x-ray department, nurses and doctors could not have been more kind and helpful. An exceptional service from everyone, they made my daughter feel so comfortable and dealt with her so kindly we seriously could not have asked for more. She does appear to have a fracture to her foot so we were given a new pair of crutches to use until our follow up appointment with the Fracture clinic on Monday. They sat and showed us her x-rays and explained in detail what she had done and how they would need to deal with it going forward. The nurse then showed her how to use crutches and gave her a leaflet as well. We feel exceptionally fortunate that we have such a wonderful service in our area. A huge thanks to you all.

Story from NHS Choices


Response from Bedford Hospital South Wing

Hello and thank you for letting us know about the recent positive experience you and your daughter had at our A&E department. I am very pleased to hear that you didnt have to wait long, that you were both well informed by our staff and that you were treated kindly. I hope your daughter's foot is healing well. Best wishes Paul Cooper Bedford Hospital

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