"A & E Treatment early hours March 1st"

About: Good Hope Hospital

I was unable to urinate and in pain when I reported to A & E around 4am. I was seen almost immediately by a nurse who scanned my bladder and called a colleague who fitted a catheter calmly with kindness and the relief was immediate. I was kept informed what was happening and later transferred, where they were expecting me and a bed was ready. My treatment at Good Hope was excellent.

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear John M

Thank you for posting your experience on Patient Opinion regarding your recent treatment in our ED at Good Hope Hospital. It was a great pleasure to read your comments and I have forwarded your feedback to the matron in ED.

With kind regards and a speedy recovery


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