"Being at the wrong hospital from my appointment"
Posted by The late appointment (as ),
I arrived at Crosshouse for a 0900 appointment - I should have been at Ayr Hospital. The lady I spoke to at reception (waiting area 2 outpaitents 11-03-15) was just great - she phoned down straight away and explained what I'd done - the reply from the folk at Ayr was a simple - "don't worry, just come ahead now and we'll fit you in". I made my way down to road and somewhat red faced introduced myself as "I'm the one who went to the wrong place". The lady on reception was again simply charming, I was seen straight away.
What a great experience!
Thanks to all concerned.