"A credit to themselves and the NHS"

About: South Western Ambulance Service NHS Foundation Trust / NHS 111

(as a relative),

Outstanding care and assistance from a non emergency ambulance dispatched by 111 service.

A big thank you to Chay, Jon and Dave from South Western Ambulance Service at Taunton. They were friendly, courteous, thoughtful and thorough when attending on Sunday night following a severe fall some hours earlier.

A real credit to themselves and the NHS...

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Ex-piloy

Thank you for taking the time to share your experience. I hope your relative is recovering well following their fall.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I will pass your kind comments onto the ambulance crew who came to your aid, and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards


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