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Care Opinion

Impressed

Story from nhs.uk

"Impressed"

About: Darlington Memorial Hospital

Clean waiting room, very friendly staff and nurses. Problem was seen and dealt with efficiently. Had to wait a while but not hospitals fault it was mainly due to the number of people going to a&e on weekend. Nurses who took blood samples and Doctor who I saw were both very nice and professional. Would reccommend

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Responses

Response from Darlington Memorial Hospital 9 years ago
Darlington Memorial Hospital

Submitted on 16/03/2015 at 14:22
Published on nhs.uk on 17/03/2015 at 00:00

Thank you for providing feedback on your recent visit to Darlington Memorial Hospital A&E department. I am very pleased to hear that you had a positive experience and that you are happy with the care you received and we are sorry you had to wait a while to be seen. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the sister and the Matron to pass onto the staff for you. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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