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The appointment was excellent – from the beginning to the en...

Posted By Lead692

"The appointment was excellent – from the beginning to the end"

About: University Hospital Monklands / Cardiology/Coronary Care Unit (Ward 18)

(as the patient),

This was my first appointment for the cardiology testing, I was well supported by my daughter-in-law and grand-daughter!

The appointment was excellent – from the beginning to the end – the receptionists letting us know where we need to be, the signposting to the different departments we attended to the medical staff who saw me. They were all very caring.

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Responses

Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire 9 years ago
Ruth Thompson
Chief of Nursing Services, Monklands Hospital,
NHS Lanarkshire

Submitted on 06/03/2015 at 17:47
Published on Care Opinion on 07/03/2015 at 09:55

picture of Ruth Thompson

Dear Lead692

Thank you for taking the time to post your experience of the Cardiology Department at Monklands Hospital.

I appreciate coming to hospital for investigations can be a very stressful time, so it is important that staff communicate well and put you at ease.

I am pleased your experience was so positive and I will pass on your comments to the team.

kind regards

Ruth

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