"Filling under sedation............"

I recently attended Birmingham Dental hospital for a filling under sedation. I was dreading this apt as I had a bad experience at the dentist when I was a child and it has put me off the dentist for life. The only negative comment about this place is that you do have to wait a while from referral to actual procedure but to be fair they are really busy there are a lot of nervous people out there. On the day of procedure I was absolutely terrified but the staff were great really friendly explained what was happening they looked after me really well. I was so surprised how quickly the time went and how relaxed I was due to the effect of the drug. I would gladly go for sedation again at Birmingham Dental hospital it is a perfect solution if you are an anxious patient. I needed a copy of the letter after this apt and the ward clerk was brilliant they sent one out asap couldn't be more helpful. I would like to thank everyone there for making it a positive experience.

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Response from Birmingham Dental Hospital

Thank you for your feedback about a recent visit to Birmingham Dental Hospital. I am sorry you had to wait a while for your appointment, and am delighted that your experience when you were at the hospital was so positive. The staff team fully appreciate how worried some patients can be about visiting a dentist, and make sure they do everything they can to put patients at ease. Thank you for finding time to provide us with feedback, which has been shared with the restorative team at Birmingham Dental Hospital. Alison Last Associate Director of Patient Experience

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