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Absolutely disgusted

Story from nhs.uk

"Absolutely disgusted"

About: Warrington Hospital

2nd time ive been to Warrington a&e and ive been disgusted both times! The staff look like theyd rather be somewhere else. They have no care for any of there patients. The waiting time is disgusting! I feel like they don't listen and don't take other illness' into account. Very disappointed.

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Responses

Response from Alison Lynch, Deputy Director of Nursing - Quality and Patient Experience, Warrington and Halton Hospitals NHS Foundation Trust 8 years ago
Alison Lynch
Deputy Director of Nursing - Quality and Patient Experience,
Warrington and Halton Hospitals NHS Foundation Trust

Submitted on 14/05/2015 at 21:36
Published on Care Opinion at 22:12

I am so sorry to read that your experiences with us have been poor and you felt that staff don't listen. I would like to apologise for this. We do try to make improvements based on the comments people tell us about their experiences. It would be helpful if you could get in touch with us via patient.experienceteam'whh.nhs.uk or 01925 662281 with your contact details, and we will do our best to help.

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