"Minor Injuries Unit - 1st call in emergency -..."

I fell and damaged my wrist. Not sure if it was sprained or broken, I went to Petersfield MIU. No queue, straight to have the forms done and then to be examined. Next the X-ray - it was a bad break - the radiologist showed me the x-ray - and she said to expect an operation to have it pinned. They e-mailed the x-rays to the main hospital and the orthopaedic registrar needed more detail so they did some more. Then I am speaking to the registrar on the phone about next steps. Some may have preferred to speak to the registrar face to face but the phone was fine by me - especially as it was fast and saved me an £80 round trip by taxi from home. That was Friday - they did the op to pin the wrist on the Sunday - brilliant! Our family have used Petersfield MIU on several occasions and always enjoyed excellent care in a warm comforting atmosphere. See the website for the things they can help with. Note to form builders - MIU is not given as a departmental option below and it should be!

Story from NHS Choices

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Response from Petersfield Community Hospital

Dear Viv I would like to thank you for taking the time to post your kind comments about the care that you received at Petersfield Hospital. I would assure you that your valuable feedback has been shared with the managers of the MIU service to share with the staff concerned and we hope that you are making a speedy recovery following the operation on your wrist. Kind regards Jane Tibble Complaints and PALS Kind regards Jane Tibble Complaints and PALS Officer

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