"Frustrated with lack of help from Crisis Team"
About: Northumberland, Tyne and Wear NHS Foundation Trust / Crisis resolution Northumberland, Tyne and Wear NHS Foundation Trust Crisis resolution NE3 3XT
Posted by Mental Mess (as ),
I have mental health problems and every so often my symptoms flare up leaving me feeling dreadfully ill and distressed. I live alone with no support network at all and no friends, because of my illness. Most of the time I am able to cope but sometimes when I feel so ill I cannot cope.
My GP has put me in contact with my local Crisis Team on a couple of occasions. When they have come to the house they ALWAYS say -
Take a perfumed bath, light candles
Write a timetable of your day
Go for a walk.
I feel that the staff are almost like Pavlov's dogs, always repeating the same old clichés which I have told them don't work. And then they calmly walk out of the house, leaving me feeling ill and distressed and completely alone. And they tell me that someone will be in touch "tomorrow", when they go through the whole thing again.
My question is - Is that really all they can offer in the way of help?
I undertook psychiatric nurse training in the 1970s and I honestly feel that more care was given to ill people then than it is now. It doesn't seem like I am offered any genuine care and nursing.
I know that when I feel as ill as I sometimes do, then I would welcome hospital admission, with someone just "being there" to even make a cup of tea, and lift the responsibility and pressure of ordinary living, until I am able to cope by myself again. But it feels to me like Crisis Teams exist to keep people out of hospital at all costs.
It is my view that keeping people in their own homes however they feel, is nothing to do with allowing people independence, (because sometimes when I am ill, the independence and complete isolation is horrible) but it exists -
a) to keep hospital beds free however ill someone feels
b) because it is cheaper to keep people in their own homes than to tie up a hospital bed
I feel such a lot of anxiety and distress about the lack of proper help I feel I have been given, because I know that I am likely to be unwell again, and I feel sure that I won't get the help I need. I am so worried about it.
Could anyone please comment and perhaps give me advice as to how to access proper nursing help if the Crisis Team won't help? it would be much appreciated. Thank you.