"Thank you Ipswich A &E and Claydon wards"

About: Ipswich Hospital / Accident and emergency Ipswich Hospital / Cardiology

(as the patient),

From being wheeled in to A & E until ending up on Claydon ward I encountered experienced confident staff who gave information as often as they could and were efficient and swift.

A clean calm environment at the first stage and then a cheery goodbye from Liam and Cathy before Dan walked with Simon taking me to the ward. Greeted and swiftly settled in and given all the reassurance I needed to have me settle down again.

It is a great concern that having had a heart attack and then a further stent procedure following that to need a little bit of fine tuning with meds and the like but the staff make it a pleasure to be there and empower me to deal with my own position with more confidence.

Thanks to Nettie, Christie Carol for the great tea and to Farah for the overnight watch, so many names to recall but you are all great people and I value the help you gave.

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Response from Dominic Mundy, Patient and Carer Experience Manager, Clinical Directorate, Ipswich Hospital NHS Trust

Good morning,

Thank you ever so much for taking a few moments of your time to leave such positive feedback.

I will ensure that your comments are passed on to both the staff in the Emergency Department and on Claydon Ward, but I shall also pass on your feedback to the named individuals.

We are delighted to hear of your experience here at the Hospital, thank you for sharing it with us.

Kindest regards

Dominic Mundy

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