"good care by the publicly owned NHS"

My mother age 92 had had a fall and needed xrays/CT scan and blood tests. A urine test at an early stage would have been helpful as that would have disclosed a urine infection and the need for subsequent antibiotics!.. By the time of departure a sample could not be obtained!. Everybody was helpful and caring over the 7 hours at the hospital. Most useful was the nursing service for the elderly and the Hospital to Home (H2H) service. However there is no contact no on any website that I could search for - for this latter service?