About: Cheltenham General Hospital

I have recently come out of Cheltenham Hospital after having an angioplasty. I asked for a pre med (sedation) for the procedure. As far as can see I didn't get this nor a local which I expected. I felt every thing that the surgeon was doing and it was very painful, no one seemed to be interested in how much pain I was in. So now looking at putting in formal complaint. I have had this procedure before at Southmead Hospital in Bristol so knew what to expect, but this one was nothing like the first one I must state that the staff on the day ward were brilliant though

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Response from Cheltenham General Hospital

Hi there, Very sorry to hear about this experience and it's good to hear that you are speaking to our complaints team about what happened. In the meantime if you have any questions, please do feel free to speak to our patient liaison (PALS) team on 0800 019 3282 (Free phone) or by emailing pals.gloucestershirehospitals@glos.nhs.uk. We will of course pass your feedback on to the vascular team concerned. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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