"uncaring place"

About: Princess Royal University Hospital (Orpington)

My mother was sent here a few days ago because she was seeing things that are not there and is unwell. Since then the Doctors have excluded me, and although I asked if she can stay in until she is better, they consulted with my brother, who is not a carer, and is discharging her today with no care plan and knowing that she will be alone in an unsafe place. I found nurses and Doctors not attending to patients, walking past me as if I did not exist, not even asking who I was which is a breach of security, and when I tried talking to nurses about my mother they coldly told me they were busy. They left my mother unattended for hours and my father died in this Hospital. It is a vry cold and uncaring Hospital and I would never accept treatment from Doctors. I told them I am no longer going to be a carer if they are letting my mother out before she is better as I cannot take responsibilty when they should be treating her infection and illness. I will contact NHS England

Story from NHS Choices

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