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"I couldn't have received better treatment"

About: Raigmore Hospital / Gastroenterology

(as the patient),

Having been extremely nervous about needing to attend Raigmore for a gastroscopy and colonoscopy, especially after reading comments on the internet about some really bad experiences (not to be recommended), I couldn't have received better treatment. All the staff in Dr Younger's department that I dealt with did their utmost to put me at my ease and make the experience as easy as possible for me and I would no longer be nervous about attending for any procedure in the future (though hopefully I won't need to).

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Responses

Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland 9 years ago
Maimie Thompson
Head of Public Relations and Engagement, Chief Executive's Office,
NHS Highland
Submitted on 26/02/2015 at 14:04
Published on Care Opinion at 16:25


picture of Maimie Thompson

Dear Selma

Very good of you to take the time to provide us with feed-back. Having to come into hospital for a procedure is daunting and so its good to know that Dr Younger and the team were able to put you at your ease.

I will pass on your comments to the team who are always pleased to get feed-back. I do hope they we wont see see you again!

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