"Continued poor care - following previous comment."

About: Royal Sussex County Hospital

Finishing response in previous review) On the discharge letter I asked for the doctor lied about the medication I had received, lied about the symptoms I had initially come in for, written that I had a full MRI during my stay in a and e which showed no problems, (I had had no tests and she refused to even give me a physical exam despite the diagnosis from multiple doctors prior to her.) She also put a different doctors name at the bottom of the letter. I asked her if I could briefly see a doctor to at least diagnose the slipped discs so I could reveive proper after care, she agreed and I heard her on the phone arranging with another doctor to not diagnose me, I heard her laugh and make jokes about me. She then asked me to go into a waiting room where I would have to wait another minimum of 4 hours (to be told nothing was wrong, without a physical exam as she had arranged). So as I had already heard the nature of the call I left the hospital barely able to walk and in agony. That is just one example of discrimination, and poor care. Thankfully (I suppose) after seizures and worsening symptoms a few days later a doctor diagnosed and properly referred me. I will be making enquiries and contacting MIND as this service, selective discrimination, and it seems co ordinated bullying amongst certain doctors should not be allowed.

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Response from Royal Sussex County Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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