"Heart Failure Nurse always answers my questions"

About: Mansfield & Ashfield / Community nursing, Mansfield

(as a staff member posting for a patient/service user),

Just wanted to say what an absolute god send is Nicola, Heart Failure Nurse and her team. They always answer questions about patients and supply the appropriate medicine to help alleviate the patients pain. When we are at our wits end just a phone call is all it takes to ease our minds. All this is done with patience and a caring attitude. Without the sevice we would be much worse off both physically and mentally.

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Response from Suzanne Jones, Head of Adult Services Newark and Sherwood, Local Partnerships, Nottinghamshire Healthcare NHS Foundation Trust

Thank you for taking the time to post about your experience from our Heart Failure Service.It is always good to hear first hand patient and carer experiences from Mansfield Services. We try to ensure that we are providing truly holistic care which is what you have experienced.

I will ensure that this is fed back to Nicola.

Thank You

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