"Excellent Continuity"

About: Queen Victoria Hospital (East Grinstead)

I have recently visited the clinic twice within the last 4 weeks. I was particularly impressed by my most recent visit which was the Wednesday 11th February in the morning where I saw a doctor for the second time, he has such a great manner and was very respectful of my wishes about having a general anaesthetic. The continuity was extraordinary and I saw the same doctor and nurse on both occasions who had a great rappour. The nurse even remembered that I had horses and asked after them while leading me to the room which was a nice touch. The consultant also came in to confirm my treatment and he respected his colleagues decision and my wishes. Great teamwork by all and every member of staff I saw looked happy in their work even when a clearly busy clinic. I hope this thanks gets back to the right people and receive the praise that they deserve.

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