"Dirty ward. Long wait to see specialist."

About: Kent & Canterbury Hospital

Kingston ward had dirty floor and thick dust on curtain rails. When anouther ward had norovirus they panic and came in to clean Kingston. When they moved the bin there was thick dust and dirt behind it. The cleaner also found a medical device which he just put back on the shelf. Also communication was poor and it took a long time for a specialist from anouther area to make there decision. The two stroke consultants gave different diagnosis.

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for your feedback and I am really sorry to read your feedback about the cleanliness of Kingston ward. I will feedback to our hospital manager and the provider of our cleaning services.

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