"Didn't detect a problem that a high street..."

About: Queen's Hospital, Burton Upon Trent

I recently had an appointment at the treatment centre and some routine eye exams that any option would do and then I saw an ophthalmologist who did a quick examination of my eye and told me I was long sighted (known this for years) and to go to an optician to get some glasses. They also told me they would contact a doctor in Birmingham regarding interactions of my medications (my cmht have already said that this isn't the case) So today I went to the optician who did an in depth examination and he saw a problem with my cornea which seems to be the cause of my vision trouble. I'm just a bit dismayed that this wasn't picked up by the ophthalmologist who briefly checked my eye in the first place, my dad also said that he couldn't wait to get rid of us.

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Response from Queen's Hospital, Burton Upon Trent

Dear Reviewer Thank you for taking the time to post your comment. We are really sorry to hear about your experience of our Ophthalmology department at the Queen’s hospital. We would like to investigate your concerns further so we can improve our service for future patients. If you are happy for us to do so, please contact the Patient Advice Liaison Service on 01283 593110 Kind regards PALS team

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