"cannot contact kg hospital!"

About: King George Hospital

The phone just rings out on 0208 983 8000 at 10.40 am and earlier. PALS only respond with a message saying leave your details and we will get back to you in 48 hrs. !? Seems to me you need people on phones..... Just plain frustrating.

Story from NHS Choices

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Response from King George Hospital

Thank you for your comment on NHS Choices. I am sorry that you had such a hard time trying to get through to us, we are working to improve this area but this is not acceptable. I would like to investigate as a matter of urgency and in order to do so I need some more information. Please contact me via our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk so I can look into this. Yours sincerely, Steve Russell Deputy Chief Executive

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