About: Broomfield Hospital

My time on the postnatal ward was in one word disgraceful. I was very sick leading to prolonged care on this dept. the healthcare team were fantastic, however I was looked after by midwives and students. It's like they didn't care if I lived, died, ate food or not. I was in a high amount of pain and was left screaming with my baby next to me - a fellow patient came to my bedside to help who then raised concern to staff who Did nothing. Following day I asked for medication that was prescribed to me after immense pain day before (a injection) I asked nearly every hour since early in the morning only to be told in a moment then at the end of the day I could buy it tablet form from the pharmacy - I could not walk Far and chemist had shut for my husband to get at this point. I was told injection is better however this midwife ignored consultants recommendations and left me without - I went through the rest of my stay without - they did not care Curtain wAs left open showing the whole of my lower naked body - husbands were visiting at the time - I knew I was exposed but could do nothing - had to see these men on the wing everyday so upsetting they saw me like this The list is endless on DAU and postnatal depts - I had chats with others that also felt like myself and my partner Would like to stress consultants, scanning team, labour team, antenatal team and receptionists/admin were very professional and showed high levels of care and if it wasn't for our fantastic consultant our baby would have died - she raised her voice to the team to get us in theatre ASAP at that point I felt totally in the right hands Let's just hope no one has to stay on the ward I urge cqc to look into these areas with great interest ASAP before someone is left dying on a ward I could go on - they say luck of the draw Care in the uk is not luck of the draw we pay in - they need to give a caring service

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Response from Broomfield Hospital

I am very sorry. I would appreciate further details please email me patient.experience@meht.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful