"Great Western Hospital"

About: The Great Western Hospital

I have had many bad experiences with this hospital and would prefer to go elsewhere for any treatment or operations. The lack of qualified staff especially at night is worrying enough, it would be even more beneficial for the patient if they had a good command of the English Language. From experience and under an alarm system, it took almost three quarters of an hour before some one noticed the problem. Mopping out the toilet and using the same mop and water to do the side rooms is not really the best approach to prevent any contamination. The booking system is much to be desired and it is not unusual in some wards to wait almost an hour after an appointment. Car parking, especially for the genuine disabled people, is always a nightmare to park, mainly due to most using family or friends blue badges, but that is widely done all over the Town. I prefer to go to Oxford or anywhere other than this one.

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Response from The Great Western Hospital

Thank you for taking the time to tell us about your experience. We are sorry to hear we did not meet your expectations. We take concerns seriously and are keen to investigate and take action as appropriate. In order for us to do this, please contact our Customer Service team on customer.service@gwh.nhs.uk or 01793 604031.

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