"Breast screening recall"

About: Ipswich Hospital / Breast surgery

(as the patient),

I had a routine breast scan and instead of the expected 'all is normal' response, I was asked to attend again for a more involved screening. Needless to say, this caused me and my husband some alarm but thankfully the appointment was three days later so we didn't to wait long.

The whole approach at the clinic was excellent with all personnel acting calmly, kindly and very professionally. Fortunately, for me it was a false alarm but I was very impressed with the whole service and wanted to thank all involved for the way a stressful situation was handled.

Well done to all concerned!

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Response from Dominic Mundy, Patient and Carer Experience Manager, Clinical Directorate, Ipswich Hospital NHS Trust

Good afternoon,

Thank you ever so much for taking the time to leave your feedback.

I will personally ensure that your very positive experience at the breast screening clinic is shared with each and every member of the team.

Thank you once again for sharing your experiences with us.

Kindest regards


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Response from Ipswich Hospital

Thank you very much for your valuable feedback which we will make sure all of the team caring for you know of your praise. Every good wish for the future.

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