"Eye surgery...wonderful caring support from all..."

About: Royal Bolton Hospital

Am almost 2 weeks post op for surgery to correct acquired brown's syndrome, just had to write and say what an amazing, caring, down to earth and professional team work in the incredible Opthamology Department at Royal Bolton. I was terrified..absolutely terrified! And excited too about the surgery (looked forward to having "straight" eyes) but this was extra scary as i don't 'do' eyes..Sounds silly but surprised how many friends have confessed the same since my surgery..just the thought of eye drops 4 times a day for 4 weeks knocked me sick. Now, even though i still may need another op (squint surgery) and have more appointments with the orthoptists, who are absolutely incredible..i think i have met 4 of them in the team and they are all so professional and lovely, that i have no nerves now whatsoever! Every single member of the team are so friendly, reassuring, down to earth and compassionate that i have felt incredibly well cared for before, during and after my surgery. And so far even though it's early days, my surgery appears to have been a success! That's thanks to my consultant. Thank you! A special thanks to my anaesthetist and recovery nurses who i am ashamed to say i was agitated with immediately following surgery, i was mortified when i came round properly and was told what i had said! Everyone checked on me back on the ward and seemed to take it in their stride despite me claiming i had ''lost my dog" and was adamant i had been banged on the head...very embarrassing but everyone was so lovely about it that i left later that day smiling about what happened! Still want to say sorry though! My entire experience of care and treatment has been second to none, i was treated with the utmost dignity and respect and when you aren't used to being in hospital that is so important, i felt like an individual with my concerns and fears talked through with patience. Thank you again to the department including the receptionists, nurses, incl the lovely student nurse i met and everyone who works in Opthamology.

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Response from Royal Bolton Hospital

What a lovely message -- thank you. Most people are nervous before surgery and our staff are used to that. They are also used to people saying and doing odd things when they come round afterwards, so please don 't worry. We're very glad your surgery appears to have been a success and we wish you well in your further treatment and recovery.

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