"Experience in Endoscopy Department"

About: Royal Bolton Hospital

I recently attended the Endoscopy Department at the Royal Bolton Hospital (Feb 2015). I was worried and anxious about the procedure beforehand but have nothing but praise for the staff in the department who all helped to make my experience a positive one. From the moment I attended I found the staff to be very pleasant, helpful and professional. I was treated with dignity and respect and I was made to feel that my experience mattered to them all. The team worked well together from the receptionist to the Endoscopist himself. A special thanks to the matron, nurses and the doctor. .

Story from NHS Choices

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Response from Royal Bolton Hospital

A patient's experience should matter to staff, so it is good to know that your were treated with dignity and respect. Thank you for posting this. Your comments have been passed to the staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful