"They are a treasure to the NHS"

About: Wishaw General Hospital / Emergency department

(as a relative),

The staff in A and E and the doctors were fantastic. Mum was brought in on Saturday morning in ambulance. She couldn't get a breath. She was taken to accident and emergency.

The nurses were Michelle, Eddie and Allison. The receiving doctor was Gwen. They couldn't get a vein because she is on Warfarin. The doctors and anaesthetists worked on her, as did the nurses. They gave her antibiotics through drips.

Allison even gave me her car keys so I could charge my phone up so my family could keep in touch. After 10 hrs, Mum went up to high dependency coronary care. I can't believe the difference in her. I thought I had lost her. I can't thank the staff enough. They are a treasure to the NHS.

I will never let anyone mis-call Wishaw General again. Once again many thanks. xxx

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Response from Marion Mark, Director of Hospital Services, Wishaw General Hospital, NHS Lanarkshire

picture of Marion Mark

Dear Maryg

I am sorry to hear about your mum this must have been a terrifying experience for her and the family.

Thank you for taking the time to send this posting I am delighted that your mum received good care and that you felt that the staff were fantastic and even provided you with the means to keep in touch with the family.

Please be assured that I will pass on your lovely comments to the staff involved they will be delighted to receive them.

I hope your mum is recovering well.

Best Wishes


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