"results..... waiting.... waiting....... waiting"

About: Leicester Royal Infirmary

Excellent service by nurses and consultants during my visits to gynecology, however I have been twice for colposcopy and one biopsy and each time I have been told my results would be around 4-5 weeks and its been more like 10 weeks upwards, I have telephoned each time and have been told that the long and short of it is they do not have the typists to type the results and its only getting worse not better. I visited in early December and am still awaiting my results its around 9 weeks now. This is shocking and inexcusable to put us through these unnecessary waits, I have telephoned in the last two weeks and was told my results would be pulled out but nothing still. Isn't it about time this was finally addressed as it has been the same for 2 or 3 years and being told its getting worse is not on. I only hope my results are okay as surely this doesn,t help peoples chances, I wish I could afford to go private!

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Response from Leicester Royal Infirmary

Dear Reviewer Thank you for taking the time to provide your comments. Firstly we're really glad that you have had a good experience of our gynecology service. It's a massive shame though that this has been tainted by a possible delay in getting your results. We are very sorry to hear of this. We can look into this for you and find out what's happening. Please email communications@uhl-tr.nhs.uk outlining your concerns along with your name, address, date of birth and the name of your consultant - if you know it - and we'll investigate. We wish you well. Sincerely Communications Team Leicester's Hospitals

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