"Bilateral Mastectomy with immediate DIEP..."

About: Queen Victoria Hospital (East Grinstead)

I had a bilateral Mastectomy with immediate DIEP reconstruction at QVH on the 21st January 2015. Everybody made my visit perfect at, what was, probably the strangest time in my 40 years of life. My consultant put me at ease with his warm smile and approach, the nurses were all lovely and attentive...they make you feel like you are the only one they are caring for while you are there. I was a very shy girl with regards to showing off certain parts of my body but these Nurses, Consultants and Doctors made this side of treatment easy to cope with. Thank you East Grinstead for being there when I needed you...The NHS and its staff are all amazing! x

Story from NHS Choices

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Response from Queen Victoria Hospital

Dear Ms Johnston Thank you for kind comments. It was heartwarming to read of your recent experience during your admission to QVH. The staff pride themselves in the care that they provide to patients and I was delighted to learn that the compassionate and caring nature of your consultant and the nursing staff helped you through such a difficult time. Once again that you for taking the time to share your experience and I wish you all the best with your continued recovery. Kind regards Nicolle Tadman - Patient Experience Manager

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