"nurse telling lies ."

About: Queen Elizabeth Hospital (Gateshead)

.i have fracture toe. after a fall ,the A&E sent me home with pain killer , a mmonboot was given to me and sent home . i received a call from a nurse . i told her what had happened and that it wasnt right sending me away with any pain killers . that i had other medical problems ,she told me to go and see my GP. i told her that it was a waste of time her ringing me . i have recieved a letter from the fracture clinic saying that i was had a abusive attituide.That is a big lie ..i had saked the nurse if she had checked my medical record , she would have known that i other medical problems and she told me no .this is how NHS staff cover up mistakes .. i do not wish to be treated at the Q.E Hospital Gateshead again. this nurse need to stop telling lies ..

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Response from Queen Elizabeth Hospital

We're sorry to hear about your experience. We'd like to understand a little more about what happened so we can look into this for you. If you'd be interested in doing this, you can contact our PALS (Patient Advice and Liaison Service) team on 0800 953 0667 or pals@ghnt.nhs.uk

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